Privacy Policy

Effective Date: 15 October 2025
Last Updated: 4 December 2025

Welcome to ZM Pro Consulting (“I”, “me”, or “my”). Your privacy is important to us, and we are committed to protecting the personal data you share with us.

This Privacy Policy explains how I collect, use, store, and protect your personal data when you visit my website www.indyzoe.com (the “Site”), contact me, or use my professional services. It also outlines your rights under data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Who I Am

ZM Pro Consulting
Business Address: Crown House, Gorseinon Road, Swansea, Wales UK
Website: www.indyzoe.com
Privacy Contact Email: zoevipmontreal@gmail.com
Data Controller: ZM Pro Consulting

2. What Data I Collect

I may collect and process the following types of personal data:

a. Information You Provide Voluntarily

Contact Information: Name, email address, phone number, company name
Inquiry Details: Messages or questions submitted through contact forms or email
Client Information: If you become a client, I may collect additional information in order to provide my services, such as your LinkedIn profile, work email address or relevant handles for verification websites.

b. Information Collected Automatically

Device and Browser Data: anonymized IP address, browser type, operating system
Usage Data: Pages visited, time spent on the site, referring website
Cookies and Tracking Technologies: I use cookies to improve site functionality and understand user behavior. See my Cookie Policy for more details.

c. Information from Third Parties

Data from publicly available sources or third-party platforms (e.g., LinkedIn) if relevant.

3. How I Use Your Data

I use your personal data for the following purposes:

To respond to your inquiries or requests
To vet you and determine whether to take you on as a client
To manage and improve my website
To send updates, newsletters, or marketing communications (only with your consent)
To meet legal and regulatory obligations
To maintain internal records and conduct business analytics

I will not use your data for automated decision-making or profiling.

4. Legal Bases for Processing

I process your data based on the following lawful bases under UK GDPR:

Consent: Where you have given me permission (e.g., to receive marketing emails)
Contract: When processing is necessary for the performance of a contract with you
Legal Obligation: Where I am required to comply with the law
Legitimate Interests: For business interests that do not override your rights (e.g., analytics, security, service improvement)

5. How I Share Your Data

I will never share your data without your explicit consent. The only exception will be to comply with laws, regulations or legal processes.

6. How I Store and Protect Your Data

I store personal data securely using industry-standard technical and organizational measures:

Encrypted data transmission (SSL/TLS)
Secure cloud storage with access controls
Access restricted to authorized personnel only

I retain your personal data only for as long as necessary for the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR, you have the following rights:

Right to Access – You can request a copy of the personal data we hold about you
Right to Rectification – You can request correction of inaccurate or incomplete data
Right to Erasure – You can request deletion of your data in certain circumstances
Right to Restrict Processing – You can request we limit how we use your data
Right to Object – You can object to data processing based on our legitimate interests
Right to Data Portability – You can request your data in a structured, machine-readable format
Right to Withdraw Consent – You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact me at zoevipmontreal@gmail.com.

If you are not satisfied with my response, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Website: https://ico.org.uk/

8. International Data Transfers

If I transfer your personal data outside the UK or EEA, I ensure appropriate safeguards are in place, such as:

Adequacy decisions by the UK Government
Standard contractual clauses approved by the ICO or European Commission

9. Third-Party Links

My website may contain links to third-party websites. I am not responsible for their privacy practices. Please review the privacy policies of those sites separately.

10. Children's Privacy

My website and services are intended for adults aged 18 and over, and I do not knowingly collect data from children. If I become aware that I have collected such data, I will delete it promptly.

11. Changes to This Policy

I may update this Privacy Policy from time to time. When I do, I will revise the “Last Updated” date at the top. Significant changes will be communicated via my website or by email.

12. Contact

For any questions about this Privacy Policy or to exercise your rights, please contact:

Privacy Officer
ZM Pro Consulting
Email: zoevipmontreal@gmail.com
Website: www.indyzoe.com